PREM STUDIO AND STATIONERY

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Terms & Conditions

Effective Date: April 1, 2025

Company Name: PREM STUDIO AND STATIONERY

Registered Address: (Add your shop address here)

Contact: +91-XXXXXXXXXX

Email: premstudioandstationery@gmail.com

Welcome to PREM STUDIO AND STATIONERY, a platform offering photo studio services, printing solutions, documentation services, and stationery products. These Terms & Conditions (“Terms”) govern your use of our website, physical store services, online orders, and related offerings. By using our services, you agree to comply with these Terms.

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1. Definitions

• "User", "You", "Customer" refers to any person availing services or purchasing products from PREM STUDIO AND STATIONERY.

• "Company", "We", "Us", "Our" refers to PREM STUDIO AND STATIONERY.

• "Platform" includes our website, WhatsApp ordering, and in-store services.

• "Product(s)" includes stationery items, printed materials, photo frames, albums, ID cards, lamination items, and accessories.

• "Service(s)" includes photography, photo printing, document printing, scanning, lamination, binding, ID card preparation, and other studio-related services.

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2. Acceptance of Terms

By using our services, you agree to:

• These Terms & Conditions

• Privacy Policy

• Any additional guidelines communicated by the company

If you do not agree, please discontinue using our services.

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3. Eligibility

• You must be at least 18 years old to place orders independently.

• Minors may use services under parental or guardian supervision.

• You must be legally capable of entering into a contract under Indian law.

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4. Services Offered

PREM STUDIO AND STATIONERY provides:

• Photo printing & photo studio services

• Document printing, scanning & lamination

• ID cards, certificates & form printing

• Binding & photocopy services

• Sale of stationery products

We reserve the right to modify or discontinue any service without prior notice.

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5. Pricing & Payments

• All prices are in INR and inclusive of applicable taxes unless stated otherwise.

• Prices may vary based on print size, paper quality, urgency, or customization.

• Accepted payment modes: Cash, UPI, Debit/Credit Cards, Wallets (COD if applicable).

• Advance payment may be required for bulk or customized orders.

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6. Customization Policy

• Customized items (photo prints, ID cards, certificates, banners, etc.) are prepared strictly as per customer-provided data.

• Customers are responsible for verifying spelling, images, and content before final confirmation.

• The company is not liable for errors approved by the customer.

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7. Returns, Replacements & Refunds

Return Policy:

• Customized or printed items are non-returnable and non-refundable once processed.

Replacement/Refund applicable only if:

• Wrong item delivered

• Printing defect caused by the company

• Physical damage before delivery

Refunds (if approved) will be processed within 2–7 working days via original payment mode.

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8. Communication Consent

By using our services, you consent to receive:

• Order updates via SMS / WhatsApp

• Service-related calls

• Promotional offers (optional)

You may opt out of promotional communication anytime.

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9. Objectionable Content

Customers must not submit content that is:

• Illegal

• Obscene

• Offensive

• Misleading

We reserve the right to refuse service for such content.

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10. Intellectual Property

All designs, layouts, logos, and materials created by PREM STUDIO AND STATIONERY remain our intellectual property unless otherwise agreed in writing.
Unauthorized copying or reuse is prohibited.

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11. User Responsibilities

You agree to:

• Provide correct personal and document details

• Verify content before printing

• Use services only for lawful purposes

• Not misuse or damage company property

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12. Warranty

• Stationery products carry manufacturer warranties (if applicable).

• Printing services do not include warranties beyond delivery acceptance.

• Damage due to mishandling is not covered.

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13. Offers & Discounts

• Offers are subject to availability and validity period.

• Discounts cannot be combined unless specified.

• The company may withdraw offers without prior notice.

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14. Delivery Policy

• Delivery timelines are estimates and may vary.

• Customers must ensure correct address and availability.

• The company is not responsible for courier delays.

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15. Data Accuracy & Content Responsibility

• All documents, images, and data provided by customers are their responsibility.

• The company is not liable for legal or official issues arising from incorrect customer-provided content.

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16. Service Refusal & Termination

We reserve the right to refuse service if:

• Fraud or misuse is detected

• Terms are violated

• Content is unlawful or objectionable

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17. Privacy & Data Protection

• Customer data is used strictly for service fulfillment.

• We do not sell or share personal data with third parties.

• Data handling complies with Indian IT laws.

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18. Limitation of Liability

PREM STUDIO AND STATIONERY is not responsible for:

• Customer-provided errors

• Third-party service failures

• Indirect or consequential losses

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19. Governing Law

These Terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of local courts where the business is registered.

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20. Updates to Terms

The company may update these Terms periodically.
Continued use of services implies acceptance of revised Terms.